Privacy Policy

1. Who We Are

CarsXT (accessible at carsxt.com) is a product of Nanobyte Solutions. We are an independent car discovery platform serving the UAE and broader GCC region. References to "we", "us" or "our" in this policy refer to Nanobyte Solutions. References to "you" or "your" refer to any visitor or user of the CarsXT website.

2. Information We Collect

We collect information you provide directly — for example when you submit an enquiry form, request a dealer quote, or contact us. This may include your name, email address, phone number and any message you choose to send.

We also collect certain information automatically when you visit our website, including your IP address (used for rate-limiting abuse prevention), browser type, device information, pages visited, referring URLs and the date and time of your visit. This is collected through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and connect you with relevant dealers or partners.

• Improve and personalise the content, features and performance of our website.

• Understand how visitors use our platform so we can make it better.

• Send you relevant updates or communications if you have opted in.

• Comply with our legal obligations.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

4. Sharing Your Information

We may share your information in the following limited circumstances:

• With authorised dealers when you submit a dealer enquiry, so they can follow up with you directly.

• With trusted service providers who help us operate the website (such as hosting, analytics and email delivery), who are contractually obligated to keep your data confidential.

• If required by law, court order or government authority.

• In connection with a merger, acquisition or sale of all or part of our business, provided the receiving party agrees to honour this Privacy Policy.

When we share your information with dealers, we encourage you to review their own privacy policies.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website and improve your experience. Cookies are small text files placed on your device.

We use:

• Essential cookies that are required for the website to function.

• Analytics cookies (such as Google Analytics) to understand traffic patterns.

• Third-party embed cookies from services like Google Maps or YouTube where applicable.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiry data (name, email, phone) is typically retained for up to 24 months. IP addresses collected for rate-limiting are retained for up to 12 months. You may contact us at any time to request earlier deletion.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data, subject to certain legal exceptions.

• Object to or restrict certain types of processing.

• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please email us at [email protected]. We will respond within a reasonable timeframe and at no charge to you.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including dealer websites and partner platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

CarsXT is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of the website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Nanobyte Solutions

Email: [email protected]

Website: carsxt.com